contact us
contact us

Any Questions?

Get in touch with your friendly Customer Support Team who will be happy to help!


Customer Support Team: 01273 668835

Your Customer Support Team are available to deal with all enquiries and are open:

Monday to Friday: 9.00am - 5.30pm

We take pride in our excellent customer service and will endeavour to answer your call within the fastest possible time, resolving any query you may have, as soon as possible.


Customer Support Team:

We will make every effort to respond to your request in a timely manner.


We are also happy to receive your correspondence by post, addressed to:

The Rocket Marketing Group
My Ideal Rewards
PO Box 5141
BN50 9SZ


Use the form below to contact us with any queries about My Ideal Rewards.

Please provide as much information as possible to help us deal with your enquiry promptly. Include your: Name, Membership Number, Postcode, Phone Number and any other details you feel are appropriate.

We will process your request as soon as possible and will contact you on the email address you provide.

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Who We Are?

My Ideal Rewards is administered by the Rocket Marketing Group, a registered member of the Institute of Promotional Marketing in the UK.

The Rocket Marketing Group is BSI accredited for the provision of incentive programmes and customer support services.

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Change of Details? Let Us Know!

Select Update Details in the subject drop down list on the Contact Form to your left, and please include your new information!